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CAREERS
Technical Service Chemist
Pinetown
Permanent
Technical Department
Pinetown
Permanent
Technical Department

About The Role

The Technical Service Chemist provides laboratory and field-based technical support to Procurement, Operations, Sales and customers within a resin manufacturing environment. The role supports resin quality, product optimization, customer technical queries and the development of cost-effective, high-performance solutions.

Key Responsibilities

  • Conduct short-term technical evaluations requiring immediate attention, as well as long-term projects assigned by the Technical Service Manager. 
  • Modify existing resin systems to meet customer requirements and generate formulation packages. 
  • Prepare and update Technical Data Sheets, Safety Data Sheets and Master Certificates of Analysis. 
  • Determine suitable blend-off for rejected, expired and over-stocked products. 
  • Evaluate alternative raw materials and provide cross-functional technical support to QC, Operations, Procurement and Commercial. 
  • Product optimization and development. 
  • Conduct laboratory work for technical projects, customer queries and new product launches. 
  • Research and development. 
  • Conduct research and development with focus on new polymers, circularity and green technology.  
  • Actively engage in Lean/6S initiatives. 
  • Visit customers for trials, technical problem-solving, guidance and recommendations.  
  • Take ownership of technical service initiatives, plan and execute laboratory work, coordinate resources, prepare detailed technical reports, maintain SOPs and ensure timely stakeholder communication. 
  •  

Key Competencies

  • Ability to follow established procedures while effectively planning, prioritising, and managing multiple tasks to meet deadlines.
  • Strong attention to detail, coupled with the ability to collaborate and work effectively within a diverse team environment.

Key Responsibilities

  • Conduct short-term technical evaluations requiring immediate attention, as well as long-term projects assigned by the Technical Service Manager. 
  • Modify existing resin systems to meet customer requirements and generate formulation packages. 
  • Prepare and update Technical Data Sheets, Safety Data Sheets and Master Certificates of Analysis. 
  • Determine suitable blend-off for rejected, expired and over-stocked products. 
  • Evaluate alternative raw materials and provide cross-functional technical support to QC, Operations, Procurement and Commercial. 
  • Product optimization and development. 
  • Conduct laboratory work for technical projects, customer queries and new product launches. 
  • Research and development. 
  • Conduct research and development with focus on new polymers, circularity and green technology.  
  • Actively engage in Lean/6S initiatives. 
  • Visit customers for trials, technical problem-solving, guidance and recommendations.  
  • Take ownership of technical service initiatives, plan and execute laboratory work, coordinate resources, prepare detailed technical reports, maintain SOPs and ensure timely stakeholder communication. 
  •  

Key Competencies

  • Ability to follow established procedures while effectively planning, prioritising, and managing multiple tasks to meet deadlines.
  • Strong attention to detail, coupled with the ability to collaborate and work effectively within a diverse team environment.

Minimum Qualifications

  • BSc/BSc Honours or equivalent qualification in chemistry, (Analytical Chemistry or Polymer Science)

Experience Required

A minimum of 2 years' experience in a polymer-related laboratory, with exposure to technical service functions and customer-focused problem solving.

Minimum Qualifications

  • BSc/BSc Honours or equivalent qualification in chemistry, (Analytical Chemistry or Polymer Science)

Experience Required

A minimum of 2 years' experience in a polymer-related laboratory, with exposure to technical service functions and customer-focused problem solving.

Why Join Us

NCS South Africa offers a comprehensive employee benefits package, including medical aid, a provident fund, a 13th cheque, and life and funeral cover.

Ready to apply?

If you meet the requirements above, we would love to hear from you.

Ready to apply?

If you meet the requirements above, we would love to hear from you.